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FAQs

Frequently Asked Questions regarding the Disciple Maker Index Survey

Frequently Asked Questions

The first section answers questions regarding the Called for More Initiative by the Catholic Leadership Institute in three parts: Overall Project Questions, Priest/Parish Director-Specific Questions and Parish-Specific Questions. The second section answers questions regarding the Disciple Maker Index Survey in three parts: About the Survey Design, About the Survey Results and About the Survey Distribution.

Catholic Leadership Institute - Called For More Initiative

 

Overall Project Questions

What is the project all about?

The Called For More Pilot is an initiative of the Catholic Leadership Institute (CLI).  CLI is an international Catholic apostolate founded almost 30 years ago to support all leaders in the Roman Catholic Church with the best leadership tools and training to fulfill their roles in the Church.  CLI received a grant from the Lilly Endowment to pilot a new process for supporting priests/parish directors and parishes in thriving in ministry.  By gathering information about each priest/parish director and each parish, the pilot seeks to give parishioners more awareness about the needs and opportunities of their local community, priests/parish directors more awareness and support around their ongoing ministerial development, and the archdiocese better information with which to consider and discern assignments for priests/parish directors and parish support.

Why is my archdiocese participating?

Catholic Leadership Institute’s grant calls for 12-15 dioceses in the United States to participate in the pilot.  Your diocesan bishop and his senior leadership have opted to accept the invitation to participate.  CLI’s criteria for participation included the 1) bishop and diocese’s desire to support their priests/parish directors and parishes better, 2) dioceses of different sizes and locations, 3) bishops and dioceses willing to have all of their parishes and priests/parish directors participate, 4) bishops and dioceses with larger strategic objectives to help encourage growth in their parishes and among their priests/parish directors.

This is called a "pilot." What does that mean?

Catholic Leadership Institute is inviting 12-15 dioceses to help us pilot a better way to support priests/parish directors and parishes.  While CLI is leveraging its almost 30-year history of serving the Church in over 100 dioceses and the extensive research on parish life completed over the last 6 years, many of the tools being developed are new and will require refinement. As a Pilot diocese, the archdiocese’s participation is being funded by the Lilly Endowment and many other donors. We are seeking feedback from the pilots in the hopes of creating support the entire Church can benefit from in the future.

Who is responsible for this at the Archdiocese? Who can I contact with questions?

The Archdiocese has assembled a “Pilot Team” comprised of several individuals that will lead the effort locally.

  • Logistics Lead: Responsible for coordinating schedules, venues, and overall communication – Randy Nohl
  • Parish Lead: Responsible for ongoing support of parish and parishioner participation – Rich Harter and Susan McNeil
  • Priest/parish director Lead: Responsible for ongoing support of priest/parish director participation – Fr. Jerry Herda 
  • Coach-Mentor Lead: Responsible for recruiting and supporting network of local coach-mentors – Fr. Jerry Herda and Rick Tan
  • Data Lead: Responsible for supporting the collection and maintenance of information related to priests/parish directors and parishes – Brad Berghouse
Is the archdiocese doing this to justify closing parishes?

No. The primary purpose is to help improve the overall experience for our parishioners and our priests/parish directors in their discipleship and leadership.

What type of data is being collected and why?

The data collected has two distinct focuses: 1) the priests/parish directors and 2) the parishes.  The objective of all the data being collected is to provide the most comprehensive snapshot possible for both of these important constituencies. 

With respect to the priests/parish directors, the data includes basic demographic information (e.g. age, projected retirement), competency assessment (e.g. skills and attitudes), and ministry preference information (e.g. the type of assignment preferred, aspects of ministry that provide the most joy).

With respect to the parishes, the data includes the self-reported sacramental and financial metrics of the parish, parishioner feedback via CLI’s Disciple Maker Index, perspective from a select group of parish ministry leaders, and third-party community information provided by the census and other publicly available demographic sources (e.g. ethnic communities present, population trends)

How will the data that is being collected be used?

The parish-related data will be shared with parish leadership in order that the parish can create an action plan for growth and/or expand or refine existing outreach and services.

The priest/parish director-related data will be shared with the priests/parish director to develop an individualized growth plan that will identify areas of interest and ongoing development in which the archdiocese can support him.

The archdiocese will have access to both sets of data in order to use it in designing parish and leadership support initiatives as well as informing discernment about potential priest/parish director assignments at some point in the future.

How will the data that is being collected be stored and protected?

Catholic Leadership Institute is establishing a secure platform where the data will be stored and can be accessed by the archdiocese, priests/parish directors, and parishes with various levels of permission. 

With whom will the data that is being collected be shared?

The priest/parish director-related data will be shared with the priest/parish director, as well as the Vicar for Clergy, (Fr. Jerry Herda), Director of Priest and Lay Ecclesial Personnel and Placement (Rick Tank), Personnel Board, Archbishop, and others involved in the priest/parish director parish assignment process. 

The parish-related data will be shared with the priest/parish director and the parish team assembled for the project.  It is recommended that these leaders share the insights gained and actions discerned with the Pastoral Council and broader community in an appropriate fashion (support will be provided). 

What does success look like when this project is completed?

The Called For More Initiative is meant to support parishioners, priests/parish directors, and the archdiocese in leading more effectively and fruitfully.  The archdiocese and Catholic Leadership Institute will measure success through progress toward the below goals:

a. Happier, Holier, Healthier Priests/Parish Directors

  • Greater awareness of leadership preferences and skills
  • More consultative approach to support ministry preferences in assignments
  • An individualized, future-oriented growth plan
  • A network for pastoral support

b. Self-Aware and Thriving Parishes

  • An objective assessment of the community landscape, parishioner needs, and dynamics
  • A snapshot of parishioners’ faith journey
  • The ability to plan for growth over a two to three-year timeframe

c. Ongoing Diocesan Clarity

  • Clarity on priest/parish director preferences and skills
  • An understanding of parish strengths, opportunities, and leadership needs
  • The ability to assess and match priest/parish director preferences and competencies with parish needs
  • The opportunity to plan and prepare for future assignments

Priest/Parish Director-Specific Questions

As a priest/parish director, do I have to participate?

A primary goal of this project is that every bishop and diocese know and care for their priests/parish directors better.  Care and support can best be provided when those who are providing it have a good sense of the overall person.  CLI and your archdiocese hope that you will enter into this project that way.  Additionally, your archdiocese committed to have the priests/parish directors participate.  Finally, your absence would create a gap in another primary goal of the effort, which is to have a complete snapshot of the priests/parish directors to better inform assignments and support.

Which priests/parish directors are participating?

All active diocesan priests/parish directors participate.  This includes any active diocesan priests serving outside of the archdiocese at the time of the project.  Additionally, all extern priests serving in parish ministry, as well as any religious priests serving in parish ministry can and should participate. Senior priests can determine if they wish to participate.

What is an “individualized growth plan?”

An individualized growth plan is a tool for ministerial and personal development.  The individual priest/parish director identifies objectives for growth that are important to this leader and align with the feedback received from other perspectives.  The plan further outlines the strategies and experiences that would best support the successful fulfillment of those learning objectives.  These strategies might include certification or graduate studies, leadership experiences or roles, ongoing support resources like executive coaching.

With whom do I have to share my individualized growth plan?

Per the expectations of the grant, the priests/parish directors should share their individualized growth plan with the Vicar for Clergy and the coach-mentor that supports them.  Beyond that, we would encourage sharing the plan with leadership in your parish/assignment so they can be aware of your learning goals as well as family and friends. 

Who are the “coach-mentors” described in this project?

Crafting an excellent growth plan and exploring data can be challenging.  In order to support you through this process, the project also includes the recruitment, training, and ongoing support of coach-mentors within your archdiocese.  These are clergy and lay leaders who have volunteered to provide one on one or small group support in helping priests/parish directors craft growth plans and helping parishes discern their action plans.

How will I be matched with a coach-mentor?

Coach-mentors will be assigned to a deanery/vicariate.  The pool of available coach-mentors will try to average a 5:1 ratio of the number of priests/parish directors for each coach-mentor.

What if I have an existing coach-mentor?

Awesome!  You should continue to work with that person.  We would recommend that that person participate in the training and support opportunities provided to coach-mentors so they can have context and support in supporting you.

What if I don’t like the coach-mentor I am matched with?

Sometimes this happens.    You can request a new coach-mentor and all effort will be made to match you with a compatible coach-mentor.  Simply connect with the “Coach Lead” designated in your archdiocese.  You may also have an existing resource, and you may work with that individual for this purpose.

Will this mean I will be changing assignments?

No. This project does not require or expect the immediate transfer of priests/parish directors.  The hope is that upon the time when the archdiocese (or the priest/parish director) may be exploring new assignments, all parties will have greater awareness and more helpful tools to assist the process.

How does this work if I oversee multiple parishes?

The information for each of your individual parishes will be recorded as reflected by its canonical status.  If the parishes are canonically separate, they will be captured as such.  If there is one parish with multiple worship sites from pre-existing parishes, it will be captured as one parish with multiple sites.  The priest/parish director information will be separate.

This seems very parish-focused, what about other roles priests serve?

We know priests wear many hats and that some may not be serving in parish ministry.  Each priest can participate in the priest related support and engage in the process of creating an individualized growth plan and receiving support.  If you are not currently serving in a parish, your feedback will look slightly different but nonetheless will be helpful.

I am going to retire in a few years. Why do I need to participate?

Thanks for your lifelong ministry!  We want to make sure that we leverage your gifts and talents in your remaining active years.  We also want to make sure that we don’t take those valuable years for granted.  Learning is a lifelong process and while you have learned a lot, as a Church we want to model that we can always grow in our leadership and our faith.

Parish-Specific Questions

As a parishioner, do I have to participate?

Catholic Leadership Institute and the Archdiocese of Milwaukee are eager to receive as much feedback as possible so that your bishops, priests, parish directors, and lay leaders can support your discipleship as best as possible.  While you are under no obligation to participate, your feedback will help provide a more accurate snapshot of where your parish can best support you and your friends and family in the community.

What if our parish recently did a survey, do we have to do the Disciple Maker Index?

Yes. The Disciple Maker Index is different than most typical parish surveys.  It asks parishioners to reflect on not only where they are in their relationship with the parish but more importantly where are they in their journey of faith.  It takes about 10-15 minutes to complete and is an invaluable resource for your parish.

What if our parish already has a pastoral or strategic plan?

Great work!The feedback that you receive from this project can help you validate your existing goals and plans or inform some refinements to make your current plan even that much stronger.You may even be able to measure the impact of some of the plans you have already put in place.

We have a very multi-cultural parish, how will all of our different ethnic communities be able to participate?

The primary feedback tool for your whole parish community will be the Disciple Maker Index.  This instrument is translated into 11 different languages and offered both online and paper.

Who should serve as the “parish contact?”

Each parish needs a primary parish contact in addition to the priest/parish director.  Preferably this is someone on staff, but the most important criteria is that they are responsive, detail-oriented, excellent communicator who can help get information out and be a reliable point of contact for the project. 

Who should make up the “parish team?”

We ask that 4 individuals plus the parish contact comprise the parish team.  The team should be a mix of parish/finance council members, key ministries leaders, parish staff, and parishioners-at-large.

What is the parish’s cost to participate?

There is no cost to the parish to participate beyond your time and feedback.  This project is made possible through the generosity of the Lilly Endowment and other donors to Catholic Leadership Institute.  Should any parish desire or seek additional support services, both Catholic Leadership Institute and the Archdiocese are happy to dialogue about potential follow-up services.

We have an older parish and many parishioners don’t use computers.

The primary feedback tool for your whole parish community will be the Disciple Maker Index.  This is primarily administered online but there are paper versions available.  Parishioners can simply give them to the parish office and the parish office will send them to CLI for input.

What type of support will be offered to the parish teams?

Given the number of parishes participating at one time, CLI will provide a series of parish-focused webinars that parish leaders can participate on at their convenience.  Additionally, CLI staff will be available for follow-up questions.  Most importantly, the Archdiocese will have a network of coaches/mentors on the ground that can provide additional support.

What if the Archdiocese of Milwaukee has information about the parish that is inaccurate or outdated?

Part of our hope with this project is to highlight those issues and resolve them.  Each parish will be able to receive the information available about them and identify items that may have been reported or captured inaccurately or that may be out of date.

Disciple Maker Index Survey

 

About the Survey Design

How was the Disciple Maker Index survey created?

Catholic Leadership Institute gathered 100 bishops, priests, diocesan officials, parish leaders and authors/thought leaders (Sherry Weddell, Matthew Kelly, etc) to a 2-day “think tank” on parish engagement which produced some initial hypotheses. CLI then took a smaller group of the same constituents and crafted the survey. After that, CLI shared the survey with 15 bishops for feedback and edit. The survey was first administered in 2014 and to date has received more than 130,000 responses.

Can we add unique questions about our parish to the survey?

Not at this time. Part of the value of the survey is to see results benchmarked against other parishes around the US and in Canada.  All participating parishes will be taking the same survey and the consistency allows for the benchmarking. Additionally, it keeps the survey from getting too long. Catholic Leadership Institute is evaluating this possibility for future years.

This survey looks like it is geared to people in the pews. Aren’t we supposed to be going after “the lost” or those not present in our pews?

The survey will most likely be completed by people who are coming with some degree of regularity to your parish. The survey results will tell you what about the parish is keeping them engaged, as well as things that might be prompting them to start falling away. Both elements will help inform how we can reach out to those completely detached from the parish. Additionally, it is our belief that more deeply engaging and equipping those who are present in our pews is a major step toward bringing others into the Church. How can we equip those in our pews to be disciple makers? These results will help us find those answers.

Numbers, graphs, likelihood to recommend, this sounds like a lot of corporate language and consumer mentality. This is the Catholic Church not the Home Depot.

Remember, these graphs and numbers are the aggregated voice of your people who have taken time to give you their feedback. Evangelization will always be best on a 1-1 basis.  Understanding where your people are from a macro view allows you and others to “meet them where they are.” We do ask some parishioner satisfaction questions – these are to help you identify if there are any barriers or opportunities to help aid in your pastoral outreach. The Disciple Maker Index also asks the individual parishioner to reflect on their discipleship and the practice of their faith in order to get past the consumer mentality and into a discipleship/mission mentality.

About the Survey Results

How will the Disciple Maker Index results be shared with parishioners?

Those staff and parishioners who the pastor/parish director invites to be a part of the consultation session or planning process will get the full survey report. We do not advise sharing the whole report with all your parishioners because it is a lot of information and needs to be put in context.  We suggest that you summarize what you have learned, highlight 2-3 things to celebrate and 2-3 opportunities. Catholic Leadership Institute has sample bulletin inserts and communication pieces to assist you and we can also work with you to craft the most helpful summary and update. It is important to both thank your parishioners and share with them some reflection of what you learned, in addition to incorporating it appropriately in your plans for the future.

What about confidentiality? With whom will my parish’s results be shared? How about individual parishioner’s responses?

We take parishioners’ confidentiality very seriously.  We want them to provide honest feedback. No one in the diocese or on your parish staff - including the pastor - will have access to individual parishioner responses. Likewise, any email addresses or contact information provided will be saved on secure servers and not released for any purpose other than distribution of the survey. As for your parish’s results, your results will be shared with you and those key leaders you bring with you to the consultation session or planning process. Catholic Leadership Institute will not share your parish’s individual data without your expressed written permission. If one of your parishes receives the highest feedback on a particular question (liturgy, preaching, social outreach), that will be indicated on every parish’s report in an effort to share best practice.

What is the Net Promoter Score?

The purpose of the Disciple Maker Index is to provide a tool that will help us equip and call forth disciple-makers – people who bring others to know Jesus. We want to build promoters of the faith and promoters of our parishes, so that they can spread the message of parishes as places of community where we encounter Jesus on a personal level. Given this purpose and the fact that the survey will most likely be responded to by people who are already coming to the parish, the Net Promoter Score is a helpful and cutting edge way to analyze survey responses on a 5-point scale of agreement for any given question. When we take the percentage of those who give a specific question a 5 (aka a promoter) and subtract those who gave a specific question a (3 – neither agree nor disagree, 2 – disagree or 1 – strongly disagree) we have the net percentage of promoters for that question. If that net percentage is positive, that is probably not an area you need to be concerned with. If it is negative, it most likely is something you want to think about more. Research shows that the unprompted positive behavior and endorsement of those who give something a 5 on a 5-point scale will influence another person’s behavior. As part of the Disciple Maker Index, you will receive the survey results through this lens. You will also receive all of the data for each question.

Why are you comparing parishes against each other?

For the data to be as helpful as possible, it always needs to be put into context. There is not a one-size fits all parish model. Inner city parishes look different than suburban parishes. Northeast parishes look different than Southwest parishes. It’s helpful for a parish to understand the results in the context of parishes of like profile. It’s also helpful to see what was possible on a particular question. If my parish has 30% of parishioners who would recommend our religious education program to a friend – that is one piece of helpful information. If the national average of 100 parishes for that question is 35%, it still is an opportunity to improve but perhaps it is not where we need to focus right away given limited time and resources. Conversely, if the national average was 67% and parishes of like size and location was 57%, 30% would mean something different. 

What is the needed response rate from the parishes?

Catholic Leadership Institute would hope to see an 8-10% response rate from your parishioners. If your response rate is less than 8%, the data will still be helpful, though not as conclusive as if you had a higher response. 

We encourage you to distribute this link to the email addresses that you already have.This might be a good time to update the email list for your parish- so we’ve provided pew cards for collecting email addresses. Getting a high count of responses is your ultimate goal.

About the Survey Distribution

How do I access the Disciple Maker Index survey?

The online version of the survey can be found at www.disciplemakerindex.com. Note that this survey will only be active during the launch time.  A paper version of the survey is also available and we provide you with an electronic version to print the paper copies.

Is there a staff position that is best suited to be the point contact?

That is up to you and should be based more upon the characteristics and skills versus a dedicated role. The person who will be most helpful is one who is organized, can help us connect to other appropriate staff and info (email lists, etc) and who believes in this endeavor. A Full-Time staff member is preferable, but we will work with whomever you appoint.

How long does the survey take to complete?

10-15 minutes

What is the youngest age able to complete the survey?

Keeping in mind local diocesan and civic policies, Catholic Leadership Institute recommends that only individuals 18 years of age and older complete the survey, however in some cases, it may be beneficial to have children take the survey.

In which languages is the survey offered?

The survey will be offered in English, Spanish, Haitian, Portuguese (Brazilian and EU), Polish, French (Canada), Chinese (Simplified and Traditional), Tagalog, Italian, and Vietnamese. As Catholic Leadership Institute continues to raise funds, it is our hope to expand it to other languages.

What other dioceses have participated or will participate in the Disciple Maker Index?

Parishes in the Archdioceses of Boston, Chicago, Cincinnati, Denver, Detroit, Galveston-Houston, Omaha, Philadelphia, Seattle, St. Louis, Toronto, and the Dioceses of Biloxi, Bridgeport, Burlington, Fort Wayne-South Bend, Harrisburg, Houma-Thibodaux, Jackson, Orlando, Pittsburgh, Portland, Rockville Centre, St. Augustine, Miami, St. Petersburg, Saint John NB, Toledo, Tulsa, and Wichita.

I have more questions. Who can I contact?

Please call Catholic Leadership Institute at 610-363-1315 or send an email to DMI@catholicleaders.org

The local contact person for the Archdiocese of Milwaukee is Randy Nohl, 414-758-2216 or nohlr@archmil.org

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